Shipping Policy

SHIPPING POLICY

The following terms govern the shipping of goods to You:

  1. Any order placed on our Website is processed within 2 working days of intimation of such order and is ordinarily delivered within 3 to 5 working days of placing of order for delivery in India.
  2. Most of the shipping is FREE of cost, however, some items may have shipping costs depending on the nature of the product.
  3. All orders are delivered through reputed courier partners who will provide you a tracking ID for your order by which you can track your delivery status on the website of the respective courier company. We email you the tracking number after we dispatch your order.
  4. We shall ensure to update you with regard to your Order’s status at every step via emails or updates on the Website. In the event You are unable to read the emails, or have not received the emails or any form of intimation, please reach out to our Customer Care at info@moarmouz.com.
  5. Upon delivery, You would be requested to sign a delivery form by our Agent. You are requested to sign the delivery form only if the Products are delivered in proper condition i.e. without obvious damage. Once You sign the delivery form, it shall be construed that the Product was delivered without any obvious damage to You and You will not be permitted to exchange or return the goods for such reasons.

NOTE: Timely delivery is subject to the Terms of Service published by the carrier. Please note that circumstances out of our control (natural disasters, holiday delays, etc.) may produce shipping postponements.